My account received compensation. What does this mean?

Compensation is the amount made available to you by the company to be used in the Stebby.

The amount of compensation added to your Stebby account will be accounted for using your compensation account. Compensation is added to the account according to the settings of the compensation plan made by your employer. For example, on the first day of the month/quarter or upon joining. Your compensation account is secured by a company's (employer) debit account.

The process of using compensation

In order to use the compensation, your Company must have enough prepayment to cover the value of the transaction. For example, a company can add a 1000€ prepayment to their Stebby account, but if the compensation amount is 100C and there are 15 people in the company's group, the maximum should be 1500€ in the company account. This means that if there is 1000€ in the account and it should happen that everyone wants to use their compensation, the funds will run out before everyone is able able to make a purchase. Stebby's system reminds the company that funds should be added along with a little extra in order to avoid a situation when a Company's Stebby account runs out of money. However during a period of frequent use, the prepayment may run out anyways (for example at the end and beginning of the month or a quarter). In this case, the funds in your compensation account will no longer be usable and you will need to contact your company's Stebby account administrator.

Summary

People's accounts never receive the funds in the company's account, but employees instead always receive a fixed amount of compensaton, which is set in the compensation plan (for example 100 euros per quarter or 30 euros per month). However, compensation has no value if there are no funds on the Company's account, i.e even if employees receive 100 euros every quarter, they are not able to use this money if there are no funds on the employer's account.

Employee accounts never receive real funds, they receive compensation by automatic reloading.