Stebby FAQ

Regular user

  • How can I use my compensation provided by my employer in Stebby?
  • What to do after purchasing a ticket from Stebby?
  • What happens when my ticket has expired?
  • How to add a receipt?
  • How can I join my Company's group in Stebby?
  • Personal identification code - how to add it and why?
  • I was notified that my receipt requires changes. What should I do?
  • How to recognise Services with tax exemption in Stebby?
  • Can compensation also be used by my friends and family?
  • How to delete an account or to connect with another account?
  • How can I return a ticket?
  • When does my Ticket expire?
  • Personal account vs compensation account
  • How to register to an event?
  • Why wasn't my compensation deducted from my Stebby account?
  • My balance is 0€. Why and what to do next?
  • My account received compensation. What does this mean?
  • How do I accept the invitation to join the Company's group?
  • What to do after registering for an event through Stebby?
  • Password - how to change or restore it?
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Categories

  • Info about us
  • Insurance
  • Regular user
  • Service Provider
  • Employer
  • Event Organizers
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