Health insurance purchase conditions for regular user

Commitment & Renewal

  • What is the minimum insurance period?
The minimum period for any health insurance policy is one year (12 months).
  • Does my insurance renew automatically?
No, your insurance period will not automatically extend for another 12 months.
  • Stebby will email you a reminder notification at least two weeks before your current period ends.

Payment Rules

Can I pay for insurance entirely from my personal funds?
Yes you can, only the first payment must be done using both funds (compensation + personal).
What happens if I don't have enough funds on my account?
If your account balance is insufficient on the due date, Stebby will inform you via email. You will be given an additional deadline to add funds; if the balance remains insufficient after that date, the contract will be terminated.

Effective Dates & Deadlines

When does my coverage start?
Insurance operates on an advance payment basis. Coverage always starts on the first day of the month and ends on the last day.
    Purchased between the 1st and 25th:
    Your insurance takes effect on the 1st day of the following month.
    Purchased between the 26th and the end of the month:
    Your insurance takes effect on the 1st day of the month following the month of purchase.
Can I withdraw from a purchase?
You may withdraw from the purchase before the insurance takes effect, but this must be done no later than the 25th day of the month in which you made the purchase.
By purchasing insurance on the platform, you confirm that you have understood and agreed to Terms and Conditions.

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