How to add a receipt?
A receipt can only be added from your Stebby account if your employer has allowed adding receipts in your compensation plan. The receipt system is intended to compensate employees for Services by Service Providers that don't exist on our platform, for example MyFitness and Gym!.
If your employer has allowed adding receipts in their compensation plan, you'll see a "Receipts" view in your Stebby account. In this view, you can add a receipt and see the history of your previously uploaded receipts.
When adding a receipt, you must ensure that your account details include your name and bank account number! The bank account number must belong to the employee requesting the refund of the receipt! Please do not enter the account number of the Service Provider, because this payment will not reach the Service Provider!
Be sure to indicate the amount of the receipt that you want the Company to compensate. Keep in mind and that the amount can't be greater than the amount on the receipt. The maximum amount that can be requested from the Company to be compensated on the basis of the receipt is shown in the "Amount" field.
When the receipt is submitted, the inserted amount of your refund will be reserved from your compensation and if the Company rejects the receipt, the amount will be refunded to your Stebby account. If the receipt is accepted by the Company, the amount will be transferred to your bank account within a week.
When submitting a receipt, compensation funds from the current compensation period (month or quarter) will be reserved. Receipts cannot be submitted by using funds from previous compensation periods.
If your receipt was rejected by your employer and you wish to know what was the reason for, please contact the administrator of your employer's Stebby account. Receipts can only be accepted or rejected by your employer.
NB! If the receipt was added at the current compensation period and is rejected in a new compensation period, then the reserved compensation funds will be returned to the employer in order to avoid employees overdrafting. If this occurs, please contact your employer!
If you have any problems or questions, please contact Stebby's Customer Support.