Invoices explanation

Services usage invoice (labeled as Invoice in the system)

Services usage invoices will be sent out to a Company no later than on the 5th day of each following month.

The invoice contains the total sum of services used by employees during the month and the service fee that's derived from the amount of employees who have active compensations (and insurance payments). The service fee which applies at the start of the month and also concurrently when additional employees' compensations are activated. Read more about service fee HERE.

You can read more on insurance payments HERE.

Deposit invoice

A deposit invoice is an automatically generated or a manually ordered invoice by the Company group's administrator. Deposit invoices are registered only when they are actually paid, meaning that there's no obligation to pay a deposit invoice. However ignoring deposit invoices might cause funds on the Company's account to run out.

How does deposit work?

• The Company orders a deposit invoice based on their needs.
• After that, deposit invoices are generated automatically based on the setting of the Company account's "Settings" - "Payment method" view. The invoice will be sent to the e-mail address specified on the Company account's "Settings" view.

Deposit on the Company's account is necessary due to the fact that the usage of compensation requires actual monetary funds on the Company's account. The necessary amount of deposit is added to the account by paying a deposit invoice or using a bank-link. Stebby does not set demands on the amount of deposit, however it's good to keep in mind that services cannot be used if the Company account's balance runs out. To prevent this, the administrator of the account can set up automatic generation of deposit invoices. The most popular option is "Personal responsibility", where the administrator can set up automatic invoices to be sent when the Company's balance falls to a certain point.

If your Company accepts e-invoices then an e-invoice will be sent as well. Stebby sends e-invoices to everyone that accepts them.

A deposit invoice also shows the Company's current balance from the point of time when the invoice was generated.

Receipt

The receipt is a document that proves that the funds have reached the Company's Stebby account. A receipt is generated automatically upon the successful payment of a deposit invoice, after the funds have reached the Company's Stebby account.

Reminder:

• The invoice payment deadline can be adjusted by the administrator in the "Settings" view. The necessary amount of days can be inputted in the "Payment deadline for automatic invoices (days)" field.
• If you have added funds to your Company's account but they haven't reached the account for some reason and a receipt wasn't generated, let our Customer Support know about it by writing to us at info@stebby.eu.