How to use the cashier system in Stebby?

The cash register system can be used in the Service Provider account by clicking the "Cashier" button in the left column.

The User comes to the Service Provider without a pre-purchased Ticket / purchases the Service on site.

If necessary, you can change the point of sale by clicking on "Change point of sale" from the top left.
Ask the person for an identity document to be sure of their identity and enter the person's personal identification code in the search bar in the cashier's view. Click on the option previewed and confirm the person.
Once a person is verified, you can enter the Service you want. If the Service for sale is green, the person has the required amount in their Stebby account. If the Service for sale is yellow, the Service is partially compensated to the person, i.e he or she has to pay extra for the service. If the Service for sale is grey, the entire amount must come from the person on the spot either in cash or by card payment, etc.
Once the appropriate Service has been selected and confirmed, check the payment details on the right and click "Pay".
If necessary, you can also manually change the price of the Service for sale before completing the transaction in the right column under the "Pay" button.
You will see the transaction later in the sales transaction report.

The User comes to the Service Provider with a pre-purchased Ticket

If necessary, change the point of sale by clicking on "Change point of sale" from the top left.
Ask the person for an identity document to be sure of their identity and write the person's personal identification code in the search bar in the cashier's view. Click on the selected option and confirm the person.
Once a person is confirmed, you will see all the active Tickets associated with a particular point of sale and User. Click on the "Mark as used" button next to the appropriate Ticket and confirm the action.
In this view, you can also extend the Ticket, if necessary.
You will see the transaction later in the sales transaction report.
NB! If a User has purchased a Ticket for your services, you will get a notification about the purchase, but the notification will not contain any data related to User. Read more about it HERE.

If it occurred, that:

you sold a wrong Service to the User,
you accidentally sold a Service to a wrong User,
a sale took place several times and the funds were deducted from a User's account several times,
you marked a wrong Ticket as used,
you couldn't use the cashier's view due to technical reasons,

then please contact our Customer Support immediately. If necessary, we can cancel the wrong transaction or investigate the problem.

NB! EXCEPTION:

Unfortunately, there is currently no option to extend pre-purchased tickets or apply discounts using Mobi cashier interface. This will only be available in Stebby's cashier view. Exceptional discounts are developed by Stebby therefore they are not compatible with Mobi. This is a peculiarity of the interaction between Mobi and Stebby.