How to add and edit Services and Service groups?
Before changing Services and Service groups, make sure that your Point of Sale settings have been double-checked and updated if necessary.
Add and edit a Service group
Service groups can be added and changed in the Service Provider's account in the "Sales & Services" - "Service groups" view.
NB! It is possible to arrange the Service groups in a different order later on. Read more below.
1. Add the name of the Service group
- For example: Classical massage; Group training, etc.
- The group includes Services regarding duration (30 minutes) or content (trainee, 1x pass, 5x card, etc.).
2. Assign a category to the Service group from the drop-down menu
- The employer has the right to choose which categories are compensated to employees. If you are not sure which category a Service group belongs to, please contact our customer support.
3. If your company is subject to VAT, enter the percentage of VAT in the "VAT (%)" box
- When filling in the VAT field, please consider whether your company is subject to VAT or not. If you're not subject to VAT, mark it as 0%.
4. Depending on the content of the Services group, determine based on the law, whether the Services are tax-exempt or not.
- Currently, tax-free services can be found only in these categories: Trainings, Events, Recovery, Medical and Health insurance.
5. Add a description of the Services group
- Brief and informative description of the group of Services. For example: "Massage of the back, neck and shoulders".
6. Booking obligation
- Activating the button means that the Service Provider needs a prior reservation from the User, for example by calling, e-mailing or registering on a booking platform. It is the responsibility of the Service Provider to make sure that the data provided by them on their Stebby Service Provider page is correct and that the User can use it to contact the Service Provider.
- You can add the booking guide in the "Point of sale info" section of the Point of sale settings.
Adding and modifying services
Services can be added and changed in the Service Provider's account in the "Sales & Services" - "Services" view.
NB! It is possible to rank the Services in a different way later. Read more below.
1. Add a Service name
- For example: 30 minutes; 1x access; Trainee, etc.
2. Add a price to the Service
- The normal price is the price valid for the Service and if you want to sell the product in Stebby at a discounted price, set the price in the "Stebby price" box. Setting a discount price is not mandatory.
3. Select a Service group
- Select the previously created Service group under which the Service to be created is defined (Example: the “30 minutes”, “1x access” Service, etc. is defined under the “Classical massage” Service group).
- The settings of the selected Service group also apply to the Service to be assigned under it (Service category, tax exemption, VAT rate and description).
4. Turn on the "Users can find the service on the platform" button
- By activating the button, the Service can be found in our environment by Users.
- "For a specific time period" means that the Service is visible on Stebby for a period of time you have set, which you can specify in the boxes that appear by activating the button. This is required for seasonal Services. For example, if the season in which you provide the Service lasts until the end of August and you also want to sell Tickets during that period, enter the last day of August in the "Available for sale until" box. In this case, you must also indicate the last validity date of the Tickets in the box "Valid until" under the "Service can be purchased from the platform" button.
- “Only a certain number of tickets available” means that there is only a certain number of Services/products offered. You can set the corresponding sales limit or quantity in the box created by activating the button.
- “For a specific time period and there is only a certain number of services available” means that there is a certain number of Services/products offered and it is only visible to Users on Stebby during the period of time you choose. You can set the number and time period in the box created by activating the button.
5. Decide if the Service can be purchased from the platform by Users
- Turn on the "Service can be purchased from the platform" button if you want Users to be able to purchase it from the Stebby environment and later contact the Service Provider if a Ticket is purchased.
- If you want the User to be able to buy the Service only on the spot, leave the button unchecked. If the button is not activated, Users will not be able to pre-purchase a Ticket from Stebby and the sale will only take place in the Point of Sale, on the basis of a personal identification document.
- "Number of days" means the validity period of the Ticket from the moment of purchase. Depending on the Package you have chosen, the maximum number of days can vary.
- "Valid until" indicates the last possible date of validity of the Ticket. If the “Valid until” date is closer than the number of days indicated (for example, 30 days), the last validity date of the Ticket will be considered the date indicated in the “Valid until” box. Required for seasonal Services.
6. If you wish to sell the Service only in Stebby's cashier view
- By activating the "The service is sold only at the cashier" button, Users will not be able to find the Service on Stebby environment and purchase it themselves. It can only be sold by the Service Provider through Stebby's cashier view.
Order of Service groups and Services
Service Providers in the Gold package have the opportunity to change the order of the Services and groups of Services to be sold. This gives you the opportunity to bring more attention to certain Services, make your Services more attractive and increase sales.
- To do this, go to the "Sales & Services" - "Order of services" view.
- By clicking and holding on the lines in front of each Service group you can drag the Service groups in the order you wish.
- By clicking on the arrow at the end of the line, the Services belonging to the respective Service group are displayed and you can also sort them.