Stebby FAQ

Regular user

  • How can I add money to my personal account? What to do when the money has not been transferred to my Stebby account?
  • I was removed from my company's group. What happens to my Stebby account?
  • Why haven't I received the money for my receipt?
  • How to purchase and redeem a Stebby gift card?
  • Username - what is it and how to change it?
  • How can I see my Stebby account's transactions?
  • How can I leave a Company's group?
  • How to choose from which compensation account the compensation will be used first?
  • My employer has registered my account, but I don't have the account details. What to do?
  • I can't find a certain Service Provider/Event Organizer from Stebby - what to do?
  • What to do if a Service is missing the "Buy ticket" button?
  • Why weren't I sent an e-mail notification?
  • How to buy a ticket that has a special price for our Company in Stebby?
  • Can the compensation also be used by friends and family?
  • Discount code for a User
  • How do I add my debit card or credit card to my Stebby account?
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Categories

  • Info about us
  • Insurance
  • Regular user
  • Service Provider
  • Employer
  • Event Organizers
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